For one of our clients we are looking for a Portfolio Lead to join their team in Germany!
As Portfolio Lead, you are responsible for the entire German portfolio, which is currently represented in Berlin with 3, Hamburg and Frankfurt with one location each. Your main tasks are to win new customers, build a very good relationship with existing customers, and build and maintain solid business relationships with brokers and agents in the industry. For this, you primarily use your existing network of brokers and agents in the industry and find new partners. In doing so, you work closely with the Head of Portfolio and the team to develop our client into the leading provider in the German market.
Responsibility and execution of larger transactions (from around 30 workstations end-to-end), both new business and contract extensions, in the German portfolio. Close cooperation and the development of relationships with the stakeholders of the organisation, including the portfolio managers, are central to this.
Representation of the Head of Portfolio in case of absence, as well as assistance and support in the necessary reporting
Constant observation of the competitor landscape and products in the most important cities in Germany and developing a commercially smart sales strategy based on this.
Change initiative, development and implementation of sales strategies for individual buildings, taking into account and adapting to changing market conditions. Close cooperation with the entire German team to ensure proactive support of our active (account management) and future customers, with a
deep understanding of our portfolio through our building-level strategy to maximize occupancy and occupancy and to ensure a thoughtful prioritization of measures.
A Consistent and strategic response to incoming leads (directly and through brokers and agents), ensuring consistent, high-quality communication with customers in all phases of the leasing and strategic account management process.
Understand and determine the best business structures and commercial parameters, adopting and applying our clients' standard approach whenever possible
Understanding of the offering and close cooperation with other functions of the organisation, which are essential for the success of corporate customers, e.g. IT, renovation, security, design
Early recognition of changes in the market and proactive handling by proposing reaction and adaptation options
Understanding of and safe handling of market-standard KPIs and management and performance assessment based on KPIs
Knowledge and experience
Understanding of the relationships between brokers/agents and stakeholders
Sales negotiation and contract management
Commercial sales skills
MS Office, particularly Word and Excel
Knowledge of health and safety regulations in the office sector
Knowledge of market-standard KPIs
Education and qualifications
Commercial education or degree in business administration/diploma desirable
At least 5 years of relevant work experience
Work-specific and technical skills
Comprehensive experience in customer service and portfolio management
Required to work at multiple locations
Leadership experience of smaller teams, including an understanding of performance based on market-relevant KPIs
Excellent written and verbal communication skills, including in English
Team player with a solution-oriented approach and a love of detail
Adaptable to constantly changing market conditions
Flexible, efficient and resilient attitude in everyday work
Prioritization and conscientiousness even under pressure
Competitive salary of €65.000,- / year + 50% bonus and a benefits package.
Opportunity to work with a leading global flexible workspace provider.
Chance to make a real impact on the company's success.
Collaborative and supportive work environment.
If you are a highly motivated and results-oriented individual with a passion for the flexible workspace industry, we encourage you to apply.