Credit Controller

Posted 28 November 2022
Salary £30000 - £40000 per annum
LocationCity of London
Job type Permanent
Contact NameHelena Rattova

Job description

Credit Controller/Senior Credit Controller

Our client, a reputable independent energy provider has opened up a spot in their Finance team for a hands-on, collaborative Credit Controller in London. As part of the Operations team, you will be directly involved in the day-to-day management of cash flow and the credit control process in a vibrant, exciting team working hybrid.

What you will do:

  • Driving the credit control function through ownership of debt ledger.
  • Circulation of weekly Aged Debt reports both internally and externally.
  • Chasing overdue invoices by phone and email on a regular basis.
  • Monitor & respond to credit control queries via telephone & email.
  • Allocating payment onto CRM system & liaise with customers for remittance advise.
  • Load direct debit payment files generated by CRM system.
  • Clear tickets raised by aged debt on CRM system via telephone, email, and letters.
  • Raising invoices and adding manual charges to customer accounts.
  • Post letters to customers concerning aged debt and direct debit sign-up.
  • Liaise with bailiffs to arrange site & pre-disconnection visits.
  • Instruct solicitors and third-party debt collection in respect of noncollectable debt.
  • Work with our credit insurer to report and monitor any customers who begin insolvency proceedings.
  • Processing refunds where applicable.
  • Liaising with operations and sales teams to resolve any ongoing issues.
  • Monitoring of credit limits and credit risk for existing customers.

Experience Required:

  • Previous experience working within an office-based environment
  • Previous experience as a Credit Controller
  • Computer literate with good knowledge of MS Office, with a strength in Excel
  • Previous experience working within an office-based environment
  • Proven ability to accelerate processes and handle backlogs

Inventum Group seeks talent from the widest talent pools and welcomes applications from all suitable candidates, regardless of background or personal characteristics.

Inventum Group is a Disability Confident Employer. If you require any adjustments to the application process, please email or call 020 3008 4331

Inventum Group is acting as an Employment Agency in relation to this vacancy.