A new unique customer service position related to the music Industry. Our client is looking for someone with a passion for customer service and customer facing roles to join the Member Service team.

The role:

The primary focus of the role will be to provide a tailored account management service. As an Account Manager you will have day-to-day contact with Member accounts including performers, managers, agents, representatives, solicitors, accountants, and other advisors.

You will be:

• The single point of contact for members
• Providing proactive account management to Members; understanding their need, future requirements
• Ensuring all data is accurate and up to date on the membership system, Salesforce.
• Providing monthly account update meeting

What you'll need:

• Self-motivation/ initiative
• Enthusiasm with a positive and proactive approach to work
• Passion for music and customer service
• Experience in account management
• Strong communication and influencing skills

What we're offering

• Hybrid work
• Flexible work hours
• Cycle to work scheme
• Wide range of benefits including private medical care.
• Collaborative working style and inclusive environment

Inventum Group is acting as an Employment Agency in relation to this vacancy.